Rental Instrument: Frequently Asked Questions

• Is the rental instrument going to be new?
  Our instruments are like new and inspected thoroughly by an instrument repair technician before being rented out.
• Will the instrument be suitable for our school's instrumental program?
  Our selection of instruments include the major name brands and models music educators know and trust.
• What comes with the instrument?
  Every instrument rental includes a carrying/storage case and mouthpiece, a woodwind instruments will also include 1 reed. Music books, stands and care kits will need to be purchased as needed. Please consult with your local music teacher to find out what music book and supplies you will need.
• Is there a minimum contract length?
  Yes, there is a minimum of the first 30days. Meaning once you rent the instrument you will, pay for the first 30 days even if it’s returned to us 1 day after its’ rented. You may terminate the rental agreement at any time by returning the instrument or completing all payments (which makes you the new owner of the instrument) after that initial 30 days.
• Do you offer any type of protection plan?
  The required Maintenance & Repair Plan costs just $5 per month and protects your child's instrument against accidental damage or destruction. Intentional damage is not covered. Cosmetic damage which does not affect the instrument's playability is not covered.
• What if I need to have my instrument repaired?
  Our Maintenance & Repair Plan is included in your rental agreement, so you're covered!
• What happens if my child does not want to continue?
  If your child decides playing an instrument is not for them, please return the instrument to us as soon as possible. Your contract will end when we receive the instrument and delete your rental account.
• Is this a rent to own program?
  Essentially yes, the rental payment (for example $25 for a clarinet per month) will go towards the purchase of the instrument. If you rent the instrument long enough you will eventually own it. You are also welcome to use that rent credit towards any of the instruments in the store, not just the once you started out renting (provided the rental instrument is traded in).
• My child wants to play a different instrument, what should we do now?
  We understand that this happens. As long as they want to play an instrument that we carry we are happy to trade with you. Just bring the rental instrument in and we will update your contract with the new instrument being rented. Please keep in mind that your monthly rental fee may change based on the rental fee of the instrument currently being rented.