Thank you for visiting and shopping at Al Asmus Band Instruments. Following are the terms and conditions that constitute our Shipping Policy.
Al Asmus Band Instruments ships purchases to United States addresses only. We currently do not ship outside of the U.S. Please note: we do not ship to P.O. boxes or APO/FPO addresses.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Currently we are offering free shipping on all orders. We will determine the best mode of shipping and you will receive a tracking number once your order has shipped.
We use the following shipping services: USPS, UPS, and Speedy Delivery.
*Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Al Asmus Band Instruments is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Al Asmus Band Instruments is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.